I thought I'd share this article with you. No one could appreciate Wendy Perrin's frustrating description of how the airline industry has been treating travellers more than all of you, frequent travellers.
"Planes are fuller than ever, thanks to fleet reductions. Economy cabins on major domestic airlines are more uncomfortable than ever, thanks to cutbacks in meals, blankets, and pillows and the increased use of small regional jets. And, to make matters worse, escaping coach via an upgrade is harder than ever, thanks to the devaluation of frequent-flier miles."
Read more of the Wendy Perrin Report over at the Condé Naste Traveler.
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